Program delivery update: Resettlement processing instructions – New look

February 10, 2020

The Resettlement Operations Division of the International Network (IN-ROD) has redesigned the navigation structure of the program delivery instructions (PDIs) for processing of resettlement applications. This redesign will help officers to find relevant guidance faster through

• a navigation structure with a common look and feel for consistency
• a navigation outline for each sub-program
• new page link descriptors containing key words to strengthen search bar capacity
• re-structured navigation paths (“breadcrumbs”) to easily return to pages already searched
• detailed tables of contents with numbering of page topics for easy reference

New pages

• Refugee resettlement (REF-OVS-1)
• Government Assisted Refugee (GAR program) (REF-OVS-2)
• Receipt and intake of application (GAR program) (REF-OVS-2-1)
• Quebec resettlement – Government Assisted Refugee (Quebec GAR) (REF-OVS-2-2)
• Blended Visa Office Referral (BVOR program) (REF-OVS-2-3)
• Joint Assistance Sponsorship (JAS program) (REF-OVS-2-4)
• Privately Sponsored Refugee (PSR program) (REF-OVS-3)
• Receipt and intake of application (PSR program) (REF-OVS-3-1)
• Assessment of sponsorship (PSR program) (REF-OVS-3-3)
• Quebec resettlement – Privately Sponsored Refugee (Quebec PSR) (REF-OVS-3-4)
• Resettlement: Eligibility assessment (REF-OVS-4)
• Resettlement: Admissibility (REF-OVS-5)
• Resettlement: Final decision (REF-OVS-6)
• Resettlement: Dependent family members and separated-unaccompanied children (REF-OVS-7)
• Resettlement: Add a new dependent (REF-OVS-7-3)
• One-year window of opportunity (REF-OVS-7-4)
• Resettlement: Preparation for departure to Canada (REF-OVS-8)
• Resettlement: After arrival in Canada (REF-OVS-9)
• Resettlement: After arrival in Quebec (REF-OVS-10)
• Resettlement: Program delivery partners – roles and responsibilities (REF-OVS-11)
• Verifying status and identity of refugees (REF-OVS-12)

Deleted pages

• Communicating with applicants and sponsors
• Convention refugee abroad class: eligibility criteria
• Determining eligibility: The Convention and Protocol
• Determining eligibility: Determining whether the applicant has the ability to establish
• Determining eligibility: Assessing local integration-central questions
• How do applicants access the resettlement program?
• Intake of persons referred who do not meet the refugee definition
• Receiving applications
• Annual cap allocations and exemptions
• ROC-O process overview: Confirming cap spaces
• Sponsorship agreement holder (SAH) caps
• Previous (2017) and new (2018) cap space rules
• Intake: Referrals from other organizations
• Resettlement from overseas: Before the interview – reviewing application and identifying admissibility concerns
• Post-interview processing and final decisions
• Post-interview processing and final decisions: Extending a private sponsorship
• Post-interview processing and final decisions: Joint Assistance Sponsorships (JAS)
• Post-interview processing and final decisions: visa office referred sponsorships
• Destining and travel arrangements
• Destining and travel arrangements: Preparing a Destination Matching Request (DMR)
• Destining and travel arrangements: sending a Destination Matching Request (DMR)
• Destining and travel arrangements: Preparing travel arrangements
• Procedures for processing urgent protection (UPP) cases
• Processing Urgent Protection cases: initial contact
• Procedures for processing urgent protection cases: Final decisions
• Procedures for processing urgent protection cases: medical screening and health coverage
• Procedures for processing urgent protection cases: Temporary resident permits and permanent resident status
• Procedures for processing urgent protection cases: Criminality and security screening
• Procedures for processing urgent protection cases: Financial and other support
• Procedures for processing urgent protection cases: Travel arrangements
• Procedure: Expedited processing and vulnerable cases
• Resettlement – Quebec cases
• Withdrawal – Quebec resettlement
• Resettlement: Eligibility