Program delivery update: New regulator – The College of Immigration and Citizenship Consultants (CICC)

January 28, 2022

As of November 23, 2021, the Immigration Consultants of Canada Regulatory Council (ICCRC) will no longer be recognized as the regulator of immigration and citizenship consultants across Canada and will officially become the College of Immigration and Citizenship Consultants (CICC). The instructions on the use of representatives have been updated to reflect this change.

Updated instructions

• Use of representatives: Communicating with representatives
• Use of representatives: Compensated representatives
• Use of representatives: Complete applications
• Use of representatives: Entering the required information into the Global Case Management System (GCMS)
• Use of representatives: Who can act as a representative
• Use of representatives: Guidelines for other stakeholders
• Use of representatives: Handling complaints
• Use of representatives: Initial screening
• Use of representatives: Authorized representative membership number formats
• Use of representatives: Processing applications
• Use of representatives: The investigation process
• Use of representatives: Uncompensated representatives